Ochre Medical Centre Grafton wins Clarence Valley Business Excellence Award

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Ochre Health would like to congratulate Ochre Medical Centre Grafton on their recent triumph at the Clarence Valley Business Excellence Award as the winning finalist in the category of ‘Professional Services – 6 employees or more’. Commending the practice on their achievement, Ochre Health’s CEO Dermot Roche praised teamwork and commitment to community:

Being part of the Grafton community and having such a great team of clinicians and support staff to provide quality healthcare is what we stand for at Ochre. We are delighted that the team at the Grafton Medical Centre has been recognised for their dedication and commitment to serving the healthcare needs of the local community.”

Opening in 2011, the Grafton Medical Centre was Ochre Health’s first super clinic, providing an extensive range of health services to Clarence Valley locals. The clinic has experienced sturdy growth over the past eighteen months, with staff numbers increasingly accordingly. It now incorporates seven permanent GPS, mental health nurses, psychologists and allied health providers, totalling 14 medical professionals. A psychiatrist is soon to join the clinic staff in a part-time capacity. As well as being the largest provider of mental health services in the Clarence Valley, the Medical Centre also provides community access to services such as podiatry, speech therapy, occupational therapy and physiotherapy along with access to an onsite exercise physiologist and dietician. The complex also houses a pathology lab and pharmacy, allowing patients to move between the services on offer without the requirement to travel offsite.

The Clarence Valley Business Excellence Awards were established in 2007 in partnership with the region’s Chamber of Commerce and business community. The annual Awards event is designed to reward business innovation and achievement and to foster network building, community recognition and business growth. Finalists in each category are judged across ten criteria requirements and this year finalists were selected across twenty diverse categories. In choosing Ochre Health Grafton as the winner of the ‘Professional Services – 6 employees or more’, credit was given to their consistently impressive performance across all ten of the category requirements.

Ochre Health Grafton’s Practice Manager, Carol Pachos, is absolutely delighted with the recent win and feels it is valuable recognition for the Ochre Health staff, who are to her mind, “an astounding team” of medical professionals. Carol said that entering the Awards presented the opportunity to record the Medical Centre’s achievements, bench-mark progress and project future growth. But, more than that, it also provided the chance to acknowledge the hard-work and dedication to patient care that all members of the team have so consistently demonstrated. The Awards win was a public tribute to the Ochre Health Grafton staff; a compassionate team who work effectively and collegially, enabled by a management structure which supports innovation, ideas and practical initiatives.

This wonderful recognition has been a tremendous boost to staff morale, and positive feedback from the community has been flowing in since the trophy arrived back at the clinic. Several local businesses have also been in touch to discuss ways in which they might align themselves with the clinic. Ochre Health Medical Centre Grafton now stands as an aspirational model of how large GP practices can not only excel at quality healthcare provision but also successfully build connection within the local community.



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