Ochre Health Medical Centre Bruce, ACT

FOR APPOINTMENTS PLEASE CALL: (02) 6180 8500

Improving the health of our communities.

Ochre Medical Centre Bruce!

Opening Hours
Mon – Fri: 7.00am to 7.30pm
Sat: 9.00am to 5.00pm

Address
Cnr Allawoona Street & Ginninderra Drive
Bruce ACT 2617

Call: (02) 6180 8500Superclinic logo


Notices
For patients looking for Marita O’Shea, please be advised that she has moved from ground floor to level B.

Overview
Ochre Health Medical Centre Bruce is located in the Belconnen district of Canberra, and shares occupancy with the University of Canberra (Building 28, next to soccer fields and across from the new sub-division of Lawson). With ample parking on-site, the practice provides a wide range of supporting allied health services, supported by CDM trained nurses.

List of visiting and on-site allied health and pathology services
Physiotherapist
Podiatrist
Audiometry Services
Pathology
Dietitian
Pharmacy
Clinical Psychologist
Diabetes Educator
Women’s health physiotherapist

After Hours
If the doctors are unavailable, you may contact CALMS (Canberra After Hours Locum Medical Service) on 1300 422 567 for an alternative arrangement.

Billing Type
Ochre Medical Centre Bruce is a private billing practice and the fees below are our standard fees for consultations. Changes may vary depending on your doctor, the length of time for your appointment and the complexity of your medical condition. Your doctor and our reception staff will keep you informed of any fees associated with your appointment today.

Practice Manager
Judit Kovacs

Registered Nurses
There are 6 Registered Nurses working at Ochre Health Medical Centre Bruce.
Services provided by the Registered Nurse’s are: CDM and Health Assessments, Immunisations, Wound dressings, Ear Syringing, Removal of Sutures and any other services that the doctors request.

Dr Chris Harrison (MBBS, FACRRM, DRANZCOG) – Medical Coordinator / General Practitioner / GP Supervisor
Dr Harrison is a highly experienced Canberra GP who joined Ochre Health in July 2013. He completed his MBBS at UNSW in 1984 and also has a diploma of Obstetrics & Gynaecology (DRANZCOG). He spent many years as a rural and remote GP before moving to Canberra in 2003.
Specialty interest Areas: Family Medicine, Antenatal care, Men’s Health, Work Health and Minor Surgery.
Dr Harrison is available for appointments all day Monday to Friday. Appointments are available till 7:15pm Monday Evening & some Saturdays (Private billing only).

Dr Michael Brown (MBBS) – General Practitioner
Dr Brown is currently working as a GP at the Ochre Health Medical Centre Bruce practice. He studied MBBS from Sydney in 1980.
Specialty interest areas: Men’s Health and Paediatrics.
Dr Brown is available for appointments all day Monday, Tuesday & Wednesdays and 7:00am-12:30pm Thursday.

Dr Antoinette Kanagasuntherie (MBBS, MRCP, nMRCGP, FRACGP ) – General Practitioner
Antoinette is originally from Sri Lanka and studied Medicine in Nigeria. She spent the last 20 years in the UK and Republic of Ireland where she trained and later worked as a GP. She provides a full range of services including assessing and managing patients with acute and long term illnesses, cancer care, mental health, antenatal and women’s health (including contraceptive implants), sexual health, sports injuries, dermatology and health promotion. Antoinette splits her time working 3 days per week in Casey and 2 days per week in Bruce.
Specialty interest areas: Sports Medicine and Women’s Health
Dr Kanagasuntherie is available for appointments Wednesday & Friday.

Dr Mrin Ponnambalam (MBBS, FRCOphth, ICO) – General Practitioner
Dr Mrin Ponnamblam completed her medical degree at King’s College London, UK. She obtained her postgraduate degree in ophthalmology prior to starting General Practice. Including all General Practice services, she has a special interest in preventative medicine, health promotion, smoking cessation, obesity management, women’s health (including antenatal and postnatal care), mental health and Paediatrics. She performs mental health and management plans.
Specialty interest areas: Women’s Health, Mental Health, Ophthalmology
Dr Ponnamblam is available for appointments Monday & Wednesday from 8:30am to 4:00pm, Tuesday & Thursday from 7:45am to 4:00pm & Friday from 8:30am to 3:00pm

Dr Doug Rogers (MBBS)- General Practitioner
Dr Rogers is currently working at the Ochre Health Medical Centre Bruce practice as a GP. He has studied MBBS from University of Sydney in 1968.
Dr Rogers is available for appointments 8:30am – 5:00pm Monday, Thursday & Friday and 10:30am – 7:00pm Tuesday & Wednesday.

Dr Sivaprasad Sunil (MBBS, MS, FRCS, MRCGP, FRACGP, DPD) – General Practitioner
Dr Sunil has relocated to Australia with his family from the UK in October 2013 and brings with him extensive experience in General Practice. Sunil started at Ochre Medical Centre Bruce on it’s opening day.
Specialty interest area: Dermatology, Skin cancer surgery, Minor surgery, Ingrown toe nail. 
Dr Sunil is available for appointments all day Monday to Friday.

Dr David Voon (FRACGP) – General Practitioner
Dr Voon is one of Ochre Health’s most experienced doctors. He has completed BMedSc, MBBS, and FACNEM from Tasmania in 1976.
Specialty interest Areas: Vasectomy, Minor Surgery, In-Grown toe nail, Acupuncture and Men’s Health.
Dr Voon is available for appointments Monday, Tuesday, Thursday (till 7:00pm) & Friday and till 12:45pm Wednesday.

Dr Sue Baglow (MB BS DRCOG) – General Practitioner – not accepting new patients
Sue Baglow graduated from the University of Queensland as a General Practitioner going onto obtain her Diploma of Obstetrics and Gynaecology in Scotland. Sue has spent majority of her career working in Queensland in General Practice, then moving to Melbourne before moving to Canberra with her husband so they could spend more time with their daughter.
Specialty interest areas: Antenatal Care, paediatrics, Women’s Health, Men’s Health, Refugee Health, medical education, and all aspects of holistic patient care.
Dr Baglow is available for appointments all day Monday, from 2:00pm – 4:45pm Tuesday, Wednesday & Friday and Thursday 8:30am – 11:45am.

Dr Steve Freeman (MBChB, DipObst, FRACGP, GradCertSpMed) – Sports Medicine Doctor
Australian born, Dr Steve Freeman grew up in South Africa, graduating from the University of Cape Town in 1990.
Steve began his career in Cape Town in General Practice, Obstetrics & Occupational Medicine. Following this, Steve began to practice in Sports Medicine and has had an increasing role in the field ever since.
From 2005  Steve has been on staff at multidisciplinary specialist sports medicine centres, worked alongside many excellent orthopaedic surgeons, and ran clinics at The Kings School, Parramatta.
In addition, over the last 10 years, has had roles with numerous sporting organisations and across a wide range of sports (including 3 years with an NRL team), but with increasing involvement in rugby union – holding several positions in both NSW Rugby and the Australian Rugby Union. For the last 3 years, among other positions, has been the team doctor for the national U20 rugby team and been involved with Super Rugby as a match day doctor.
In November last year, Steve moved to Canberra to take up a position as team doctor with the ACT Brumbies – a role which allows him to continue to use his experience in General Practice and accumulated experience and expertise in Sports Medicine.
Specialty interest areas: Sports and Exercise Medicine

Dr George Guirguis – General Practitioner – not accepting new patients
Having graduated in 1976 Dr Guirguis worked in the UK before making the move to Australia in 1984.
He has worked as a full time GP in North Canberra ever since.
Specialty interest areas: Men’s Health, Mental Health and Occupational Medicine

Dr Rosa O’Kane (MBChB, DRCOG) – General Practitioner
Dr Rosa O’Kane is an experienced GP who has worked in North Canberra for a number of years. She graduated from Leicester University UK and completed vocational training in General Practice in 1992. Her interest areas are Family Medicine, and Women’s reproductive health across the lifespan including antenatal care, and menopause management.

Please note that Dr O’Kane is not currently taking new patients.

Specialty interest areas: Women’s Reproductive Health, across the whole lifespan to include at midlife and menopause

Dr Pam Whalan (BMed; FRACGP) – General Practitioner
Dr Whalan has been a GP for over 20 years. She has worked in general practice in Canberra and Hobart and will be starting at OCHRE Bruce in November 2016. Her initial sessions will be (TBA); she will be available on some Saturdays.  Her philosophy is to work with patients, to ensure the best possible outcomes for patients and their families.  Dr Whalan enjoys gardening, bushwalking with her children, (most recently in Tassie and NZ). Dr Whalan also admits to being a quilter and an occasional (inexpert) knitter.
Specialty interest areas: Children’s Health, Women’s Health and chronic disease management.

Dr Sue Guirguis – Skin and Cosmetics Specialist
Dr Guirguis has been working in Canberra for 30 years, mostly in General Practice.
Sue has over 15 years’ experience in skin and cosmetic medicine and was awarded Diploma in Skin Cancer Medicine and Surgery from the Skin Cancer College of Australasia.
Other awards include: Certificate in Advanced Skin Cancer Surgery and Certificate in Advanced Dermatoscopy from University of Queensland.
Sue specializes in skin cancer medicine and surgery, including skin checks for moles and other suspicious lesions and their excision, biopsy or curette. Also cryo or light photo dynamic therapy for Actinic Keratosis.  Additionally, Sue practices in Cosmetic Medicine to include bo-tox, dermal fillers, thread lifting and skin care consultations, removal of skin tags or multiple Seb. Keratosis etc. She was awarded a Diploma in Cosmetic Medicine from the Australian College of Aesthetic Medicine.

Dr Bethan McDonald (MBBS, FRACGP, DipPaeds, DTM&H, DiMM) – General Practitioner
Dr McDonald studied medicine in Adelaide and began her career as a doctor in New Zealand. She completed her GP training in Cooma, Narooma and Canberra.  Dr McDonald has spent the past four years splitting her time between working with Médecins Sans Frontières (Doctors Without Borders) in Sudan, Chad and Lebanon, and working in rural practices around Australia with Ochre Health. Bethan enjoys bushwalking, rock-climbing, cross-country skiing and cooking with friends.  Dr McDonald works on Tuesdays and Thursdays.
Specialty interest areas: Health Issues at both ends of the Age Spectrum, Travel and Expedition Medicine, Health of People from Migrant Backgrounds and Implementing Lifestyle Changes to Manage Disease.

Dr Sama Shrestha (MBBS, FRACGP) – General Practitioner
Dr Shrestha is a trusted, patient focussed and experienced GP. She has a strong interest in Women’s and Children ‘s health. Dr Shrestha has worked for over 6 years as a general practitioner in Bathurst and Goulburn. She has also worked with the National Home Doctor Service in Canberra since 2016. Dr Shrestha studied medicine in Chittagong, Bangladesh, before working in Nepal for 2 years. She emigrated to Australia in 2002. After completing her AMC exam, Dr Shrestha worked in Orange Base Hospital for almost five years. Whilst there, she gained a broad experience across a range of specialties. especially in Emergency, ICU, Obstetrics and Paediatrics. She also did locum work at Calvary Hospital, Canberra in the O&G and HITH departments. Sama enjoys music, travelling and spending time with her family. Dr Shrestha will be working on Wednesday, Thursdays and Fridays.
Specialty interest areas: Women’s and Children’s Health and Mental Health

Dr Stephanie Davis (MBBS, M.App.Epid, FAFPHM) – General Practitioner Registrar
Dr Davis graduated from the University of Adelaide in 2004 and worked for several years in rural and remote Australia, as well as some stints overseas. During this time, she completed her fellowship of Public Health Medicine with special interest in infectious diseases epidemiology. An interest in primary health care led Stephanie to enroll in General Practice training in 2014. Dr Davis will be working Mondays, Thursdays and Fridays.
Specialty interest areas: Infectious diseases, sexual health, public health

Dr Stephan Praet (FEBSM, FACSEP) – Sport and Exercise Physician
Dr. Stephan Praet is a Dutch Sport and Exercise Physician, with dual registration both in the Netherlands and Australia. He is adjunct Associate Professor at the University of Canberra Research Institute for Sport and Exercise (UCRISE). From April 2015-September 2017 Dr. Praet worked at the Australian Institute of Sport. Dr. Praet holds a PhD in Clinical Exercise Physiology from Maastricht University, The Netherlands and he is a Fellow of the European Board of Sports Medicine (FEBSM) as well as the Australasian College of Sport and Exercise Physicians (FACSEP). At Ochre Medical Centre Bruce, Dr.Praet is offering the complete array of sports medicine services and tests to ACT or NSW residents with musculoskeletal injuries or concussion symptoms, those who are intolerant to exercise due to a chronic disease or cancer treatment, those seeking a pre-participation screening before starting high-intensity or competitive sport activities, as well as developing or high-performance athletes.
Specialty interest areas: Sports medicine

Dr Megan McCracken (B.Med, B. Sci (Physics)) – General Practice Registrar
Dr Megan McCracken graduated from the University of Newcastle in 2014. She has worked in hospitals in the Hunter Region, Hornsby and mid-north coast of NSW. She is currently completing her Diploma in Child Health.
Specialty interest areas: Women’s and Children’s Health

Dr Jessica Nathan (FRACGP, BMED) – General Practitioner
Jessica started work with Ochre Health in 2018 and is a Fellow of The Royal Australian College of General Practitioners. Jessica studied at the University of Newcastle, graduating in 2012 with a Bachelor of Medicine. Her Internship and Residency was completed in the Hunter New England area, including Emergency Medicine in Taree and Psychiatry and Addiction Medicine in Newcastle. Since moving to Canberra in 2014, Jessica has worked in Obstetrics and Gynaecology and Paediatrics at The Canberra Hospital, before completing her GP training. A highlight of Jessica’s training was working in a rural emergency department in Cape Town, South Africa. In her spare time, Jessica enjoys walking her dog, salsa dancing, and learning spanish.
Specialty interest areas: Women’s and Children’s Health, Antenatal Care, Mental Health

Dr Ranga Panagoda (MBBS, FRACGP, DCH) – General Practitioner
Ranga completed his medical degree in 2005 in Sri Lanka and since then has worked in many disciplines in medicine including Paediatrics, Gynaecology and Obstetrics, Acute medicine and finally continued with his passion for General Practice. He has worked in Canberra Hospital, Manly Hospital (NSW) and Hamilton Hospital (Vic) in various disciplines. He completed his diploma in Paediatrics through Sydney Children’s Hospitals Network. He obtained the Fellowship of Royal Australian College of General Practitioners in 2017. Ranga has two kids and enjoys travelling and playing cricket.
Specialty interest areas: dermatology, minor surgery, paediatrics, smoking cessation, obesity management and mental health.

 

Marita O’Shea – Women’s Health Physiotherapist
MaritaMarita has a postgraduate certificate in Pelvic Floor Rehabilitation and Continence. Marita specialises in Pelvic Floor assessment and management in women who have:
·         Vaginal Prolapse
·         Urinary Incontinence
·         Bowel Dysfunction and constipation
·         Chronic Pelvic Pain and Dysparuenia
·         Pelvic floor weakness/perineal tears post vaginal delivery

She is passionate about providing women with the correct pelvic floor advice following delivery.  A postnatal pelvic floor assessment is recommended 6 weeks following delivery.  This provides women with the information needed to ensure an optimal recovery and return to exercise. She uses real-time ultrasound to provide patients with feedback on pelvic floor and lower abdominal muscle activation patterns.  This ensures that women know how to structure their exercise routines to ensure that what they do is safe for their pelvic floor. Marita has a strong background in musculoskeletal physiotherapy and is experienced in treating pregnancy-related pelvic pain, lower back pain and sacroiliac joint instability.

Ming Ze Lim – General Psychologist (BPsych, MPsych)
Before relocating to Australia, Ming worked in a private developmental clinic in Singapore, where he conducted assessments for individuals with learning disabilities, developmental delays, ADHD, and autism. He is well-versed in a wide variety of psychometric tests (e.g., WISC, WAIS, WIAT, ADOS-2, NEPSY). Ming adopts different therapeutic approaches to treat a variety of psychological conditions. These include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Psychodynamic Therapy, and Solution-focused Brief Therapy (SFBT). As every individual is unique, he understands that the therapy approach needs to be tailored according to the specific needs of the client.

Ming’s areas of expertise include:

  • Learning disorders
  • ADHD
  • Autism
  • Behavioural difficulties
  • Developmental Delays
  • Depression
  • Anxiety disorders
  • Workplace stress
  • Psychoeducation
  • Adjustment issues

Manuela H Habicht (PhD (Psychology), MSc (Psychology), BSc (Psychology), MMHSc (Therapy), MA (Psychoanalytic Studies), Grad Dip SSc (Clinical Hypnosis), LLM, LLB – Clinical and Forensic Psychologist
Manuella
Dr Manuela Habicht provides a variety of psychotherapies (CBT, ACT, IPT, DBT, psychodynamic psychotherapy) for children, adolescents, adults and elderly people and adjunct therapies such as clinical hypnosis and EMDR for the treatment of clinical disorders and personality disorders. She also provides forensic psychology services including but not limited to assessments for family court proceedings, care proceedings, criminal proceedings, personal injury proceedings and children’s court proceedings.
Specialty interest areas: Mood Disorders, post-traumatic stress disorder, panic disorder, agoraphobia, OCD, phobias, sleep disorders, social anxiety, generalised anxiety, adjustment disorders and substance use

lndika Warusevitane (B.App.Sci (Podiatry)) – Podiatrist
Indika
lndika studied at the University of Western Sydney, graduating in 2005. Originally from Canberra, and with a background and keen interest in athletics, cricket and basketball, he chose podiatry due to his interest in shoes and the mechanics of the feet and legs. He has worked with the leading podiatrists in Canberra and Brisbane and has further increased his knowledge. He is currently involved in all aspects of podiatry and has a special interest in nail surgery and sports podiatry. Indika is a member of the Australian Podiatry Association (NSW/ACT) and a member of Sports Medicine Australia.

SportsCare Physiotherapy

Louise Roantree (B.App.Sci. (Physio)) – Hand Therapist
Louise RoantreeLouise graduated from The University of Sydney with a Bachelor of Applied Science (Physiotherapy) in 2003. Since graduating Louise has worked in a variety of health settings at The Canberra Hospital, in Community Health Centres, injury prevention & management unit in ACT Health and in private practice around Canberra gaining experience in musculoskeletal and orthopaedic conditions.
Louise began working in the specialty area of hand physiotherapy in 2006 and was soon to realise that this is where her interest laid. In 2013 Louise completed USA based specialisation exams in hand therapy to become the first Certified Hand Therapist in Canberra.
In 2010 Louise established a hand physiotherapy service at SportsCare and Physiotherapy, originally at Garran in partnership with the University of Canberra Physiotherapy student led clinic. A few years later the clinic was relocated to Barton and is now a hand clinic team with 4 hand therapists. The speciality service expanded to the north side of Canberra in partnership with Ochre Health at the Bruce campus in 2015. Louise works across both clinic locations.

Kate Da Silva (B.App.Sci. (Physio)) – Physiotherapist
Kate Da SilvaKate joined SportsCare in 2017, she graduated from Charles Sturt University in 2012 and has worked in private practice and the hospital sector. Kate has completed her APA Sports Level 1 & 2, APA Continence and Women’s Health level 1, and is an APPI qualified Pilates instructor. Kate’s professional interests include clinical Pilates, sports injury prevention and injury rehabilitation, and Women’s health. Kate was involved with ACT Basketball as a junior, and is currently playing for Queanbeyan in the Canberra State League Netball, she is also a social triathlete.



Amara Thomson (MPhtySt, APAM, BExSS (Hons), AEP) | Physiotherapist/Exercise Physiologist
Amara is a dual-qualified health professional who is both a Physiotherapist and an Accredited Exercise Physiologist. Amara has recently joined us after moving down from Brisbane where she has previous experience in private practice (inclusive of musculoskeletal, neurological, return to work and sports injury care). She enjoys social netball, triathlons, beach volleyball and cycling.

Amara has a special interest in lower limb injures, osteoarthritis care and rehab, post-op rehabilitation and rehabilitation of neurological conditions. She has also recently taken an interest to SIJ injuries. Amara is qualified in dry needling and equipment Pilates and loves running group exercise classes.

Amara is all about helping people get more active to improve their quality of life. If you don’t use it, you lose it!
Amara is in the clinic from 8.00am to 6.00pm on Thursdays

 

 

 

Address
Cnr Allawoona Street & Ginninderra Drive
Bruce ACT 2617

Telephone
(02) 6180 8500

Fax
(02) 6162 0437

Postal Address
LPO Box 5015
University of Canberra
Bruce, ACT 2617

Overview
Bruce is a suburb of Canberra, Australian Capital Territory, Australia with a population of 6,390 (census 2011). The suburb was founded on 6 June 1968 in recognition of Viscount Stanley Melbourne Bruce (1883-1967), the eighth Prime Minister of Australia and the first Chancellor of the Australian National University. Bruce is in close proximity to Canberra Stadium (home of the Canberra Raiders rugby league and Brumbies rugby union sides), Canberra International Sports and Aquatic Centre and The Australian Institute of Sport (AIS).

 

Appointment types
When you ring up to make an appointment, the receptionist will ask how much time you will need and schedule your appointment accordingly.

These are the appointment types:

Standard appointments
Standard appointments are scheduled for 15 minutes. If you have several issues or a complex problem, we encourage you to book an extended appointment.
While longer appointments are billed at a higher rate, the Gap remains about the same (see Practice Fees and Costs).

Extended appointments and medical investigations
Complex or multiple medical problems will require a longer appointment to allow adequate time for proper assessment and treatment. Please feel comfortable to ask for an extended appointment if you feel it is required.

 Drivers licence, medical reports and special examinations
Medical examinations for driver’s licenses and other purposes require special bookings with the doctor and nurse. Please explain the type of medical exam to our receptionist who will be happy to make the required scheduling. Bring any forms required with all relevant sections completed beforehand. You will also need to bring a form of identification such as your driver’s license and your glasses if you have them.

Procedures
Ochre Health Bruce performs minor surgery such as biopsy or removal of skin lesions, treatment of skin conditions requiring freezing with liquid nitrogen and insertion of the Implanon contraceptive device, treating minor fractures and wounds that require suturing. All these appointments need to be booked with a treating Doctor and may be deferred to another more appropriate appointment in order to complete the procedure. Your doctor will advise if this is necessary, and will advise of any fees that may be incurred.

Running Late?
If you are running late please ring to see whether it is possible to fit you in or to arrange another suitable time. Staff will do its best to help you and accommodate your needs. But being late may be unfair to other patients who would be made to wait.

Cancelling appointments
It would be appreciated if you let the practice know at least 2 hours before your appointment time if you are unable to make it so we can offer the time to another patient.

Waiting times
While the practice is committed to scheduling appointments at realistic intervals, there may be an increased waiting time due to one of the following:

More complex problems than anticipated which cannot be dealt with within a standard appointment of 15 minutes
It is better for you and the others attending the practice if you would ask for an extended appointment in case you have a list of issues.

Unplanned appointment
Despite the best plans, the nature of general practice is that sometimes there are patients requiring immediate attention and an “unplanned” appointment. We will ask for your patience or, if the waiting would be too long or if you so prefer, staff will re-schedule the appointment.

Emergency call
The GP on stand-by to a nursing home may be called in case of an emergency. In this event, staff will make every effort to re-schedule your appointment.

Standard Appointment Fees

Standard               $85.00
Long                     $125.00
Prolonged           $160.00

The Fees at Ochre Health Bruce have been set with the objective of covering the cost of providing and maintaining a medical service to the community (expenses related to maintaining facilities, clinical material, IT systems, staff wages) as well as paying for the doctor’s expertise, responsibility and time, including when patients are not present.  The fees are an integral part of ensuring the viability of the Practice and as such, will be reviewed from time to time together with the cost of maintaining the service into the future.

You may be aware, the Medicare rebate for patients provided by the Australian Government does not cover the full cost of the service, and therefore there is essentially a “Gap” for services.

Ochre Health Bruce is a private billing practice
Ochre Health is a private billing practice.  Please ask our friendly reception team for more details. Please also note, we have systems in place to process your Medicare rebate claims on the spot to minimise the impact of out of pocket costs.

*Bulk billing only under exceptional circumstances; cancer patients, palliative care, complex care planning, mental health planning and procedures previously discussed with the Doctor.

Fees
Payment is required at the time of your visit. The practice will use on-line Medicare claiming on your behalf, allowing you to receive you rebate from Medicare on the spot. The ‘Gap’ is the amount you pay after receiving the Medicare rebate, which is the actual cost to you. At Ochre Health Bruce we have endeavoured to make this gap the same or close to the same for both the standard and longer consultations so please consider making that longer consultation for more complex issues.

Your fee will depend on the type of consultation, depending on the time required. Please advise Reception of the likely length of the appointment at the time of making your booking and ask for the likely fee involved.

Other costs
Some vaccines are funded by the Government and are provided at no cost e.g. childhood vaccines. In other cases, advance arrangements can be made with your Doctor and you will need to obtain a prescription and you will be asked to bring the item(s) with you for your appointment. Some vaccines are available at the practice and will incur a cost which will be discussed with the Nurse or the Doctor during your appointment. Other services may also incur costs i.e., certain tests, procedures and treatment. Any additional costs will be disclosed during your consultation.

WorkCover
We do not bill WorkCover directly without a letter accepting your claim with a claim number and billing information.  You are billed as normal and you will need to seek reimbursement from your employer or WorkCover until your claim is accepted.

The practice provides a range of health care for men, women and children of all ages, including nursing home, palliative care and home visits when appropriate.

General medical consultations

  • include diagnosis, health advice and management
  • counselling and psychological medicine
  • Pap smear tests
  • health screening and preventive care and advice
  • immunisation for children and adults
  • shared antenatal care
  • minor surgical procedures and skin cancer care
  • chronic illness management
  • wound management
  • travel advice and immunisation, pre-travel assessment
  • occupational health and pre-employment examinations

The process
Consultation with your GP, where a nurse may assist with some of these, involves:

History
History of the present problem and background health issues.

Examination
Examination covers the affected areas as well as other aspects which may be significant. You can have our nurse present if you would like or a trusted friend or family member.

Investigation
During the history and examination, the doctor is forming possible diagnoses which then may point towards requiring certain specific and specialist investigations and tests, that may require referral.

Diagnosis
Diagnosis may be made during the above stages or may require evaluation over time or referral to a specialist.

Management Plan
We may recommend a course of management which will be discussed with you including any possibility of adverse effects and the risks of not having treatment and referral to a medical specialist for an opinion or treatment.

Review
Many medical problems require review and monitoring of the results of investigation or response to treatment.

Record Keeping
We use a computer program called Best Practice to record your health information. Your medical record is important and we will spend time making sure essential information is updated. Your privacy is protected using high levels of security. All staff are trained in the management of health information and confidentiality.

Preventative Health and Lifestyle Advice
In addition to managing your presenting problem we may recommend certain actions to help improve or protect your heath. This may require a return visit to address these issues.

These are not generally provided outside of a consultation.

We request that you phone and make an appointment if you require repeat prescriptions, referrals or certificates. Our doctors have a duty of care to ensure that repeat medication or referrals remain appropriate, and a short consultation is required to check on this. These appointments can generally be accommodated same-day if urgent and you may be required to see another doctor within the practice to attend to these requests. All S8 Medication requests on authority will have to return to their regular GP. If you need to owe a script to a pharmacy you will need to make an appointment to obtain this. In these particular cases the Doctor would like to consult with you. Doctors cannot backdate a medical certificate in any circumstances.

All information provided by you to the practice, whether to the GP or staff, is strictly confidential and will not be shared with any third party unless you request it or is required by law.

The information will only be accessed by the person who requested it or is authorised to do so.

Your privacy is protected using high levels of IT security. All staff are trained in the management of health information and confidentiality.

Sharing of your health information with other health professionals will always be discussed with you.

Your information is stored securely. If you wish to access your health information please discuss this with your doctor.

Copies of specialist letters should be requested direct from the specialist concerned.

We WILL NOT send emails containing health information to you or request any information, personal or health related.

Maintaining up to date contact information is essential, please let us know of any changes to your contact details, including your next of kin in case of an emergency or if we cannot contact you for an urgent matter.

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Ochre Health Medical Centre Bruce
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